My wxsupportwiz.py module has made it easy to solve most of the bugs that users have found in egoClip. I guess it resembles Mozilla's Quality Feedback Agent, except it doesn't catch crashes in Python extensions, but those are rare.
When an exception goes uncaught, it pops up a little window asking the user if it's okay to send error information to your website. Then it POSTs to your CGI script almost anything you could want about the error:
- exception type
- traceback
- program version
- Windows version
- date
- current directory
- local variables
- and it's easy to add more.
In egoClip's case, the CGI presently just e-mails me everything. The CGI could also match the error details to a set of solutions and output the URL to a page of instructions that the module will popup in the user's webbrowser.
To hook it up, just:
import wxsupportwiz
wxsupportwiz.wxAddExceptHook('http://egofile.com/naughty_users.php')
As usual, let me know if you find this useful or if you have suggestions.
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